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How It Works

A simple, thoughtful process from start to finish.

Crafted with intention. Designed to be effortless for you.

1. Discover

Tell us who the album is for, the occasion, and your vision.
We’ll guide you toward the perfect album style and question approach.

2. Choose

Select how you want to gather stories:

  • Signature TrueGift questions

  • Your own custom prompts

  • Personalised questions crafted by us

We prepare your bespoke questionnaire link.

3. Share

Share your personalised link with the friends and family you want included.
They submit stories, memories, and photos directly to us — effortlessly.

4. Collect

We gather all responses, organise them beautifully, and ensure everything is complete.
No chasing. No admin. No stress for you.

5. Create

We refine stories, elevate messages, curate photos, and design your bespoke album.
You receive a full digital proof to review before printing.

6. Deliver

Your luxury album is printed, bound, and delivered gift-ready.
A keepsake they’ll treasure forever.

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